Blue Screen unmountable boot volume, stop: 0X000000ED

  1. Error message - unmountable Boot Volume
  2. Running windows XP pro on a Dell desktop
  3. have not installed any new software or hardware
  4. do not have a windows xp disc
  5. have tried chkdsk/r and would not run.  Suggested I try scandisk but that does not fix or show problem.
  6. The dell diagnostic had an error code 0F00:024, Msg: Block 83013: uncorrectable date error or media is write protested.
  1. Error message - unmountable Boot Volume
  2. Running windows XP pro on a Dell desktop
  3. have not installed any new software or hardware
  4. do not have a windows xp disc
  5. have tried chkdsk/r and would not run.  Suggested I try scandisk but that does not fix or show problem.
  6. The dell diagnostic had an error code 0F00:024, Msg: Block 83013: uncorrectable date error or media is write protested.

You could try running fixboot as mentioned in this article:
http://support.microsoft.com/kb/297185/en-gb



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That message indicates a problem with your NT File System (NTFS) and you will not be booting in any mode with that error, but you do need to start with a chkdsk with error correction.  If you do not have a genuine bootable XP installation CD from which you can get into the XP Recovery Console, you will not be running fixboot.

If the system used to work properly, what do you think might have happened or changed since the last time it did work properly?

Was the issue preceded by a power interruption, aborted restart, or improper shutdown?  (this includes plug pulling, power buttons, removing the battery, etc.)?  Those things can cause corruption of the file system.

How did you 'try a chkdsk /r' and what does 'would not run' mean?

Assuming your system of unspecified model has a working CD/DVD drive, you can create a Hiren's Boot CD and run the chkdsk with error correction from there. 

Here's how to make a Hirens' Boot CD - if you need instructions to make a bootable USB thumb/flash drive, those are available too:

Make yourself a Hiren's Boot CD which you can download from here:

http://www.hirensbootcd.org/download/

The ZIP file is large, so the download will probably take a little while to complete bit it is worth it.  Then unzip the download to extract the Hirens.BootCD.ISO file that will be used to create your new bootable CD.

Creating a bootable CD from a .ISO file is not the same as just copying the .ISO file to a blank CD.  You have to use software that understands how to burn a .ISO file to a CD to create a bootable CD.

In the Hiren's ZIP file are the BurnToCD.cmd file that you can double click to launch it, but I have never used it and prefer to use ImgBurn.

If you need a free and easy CD burning software package, here is a popular free program:

http://www.imgburn.com/

Like many third party programs you might install, the ImgBurn installation defaults to installing things you probably don't want installed on your system in the form of extra Internet browser toolbars or may make other adjustments to your browser.  You don't want to install any of that so you have to pay attention during the installation.

When clicking through the installation screens be sure to pay attention to the screens and always choose a Custom install and UNcheck the following (or any other things like it):

UNcheck:

Install the AVG toolbar and set AVG Secure Search as my default search provider
Set AVG Secure Search as my homepage and newly opened tabs

Choose custom installation again and UNcheck the following:

Uncheck:
Install QuickShare

There could be other things too.

Here are some instructions for ImgBurn:

http://forum.imgburn.com/index.php?showtopic=61

It would be a good idea to test your new bootable CD on a computer that is working.

You may need to adjust the computer BIOS settings to use the CD ROM drive as the first boot device instead of the hard disk. 

These adjustments are  made before Windows tries to load.  If you miss it, you will have to reboot the system again.

When booting on the Hiren's CD you will see a menu of options.  Choose the Mini XP option.  Then it will appear that Windows is being loaded and you will be presented with a desktop that has the look and feel of the Windows Explorer interface you are already used to using.

Remember:  You did not boot on your hard disk - you booted into the Hiren's desktop.

One way to check the disk for errors is to open My Computer and right click your afflicted drive and choose Properties, Tools, Error-checking, Check Now... put a check mark in both the boxes and then Start.

Sometimes that doesn't work, so you can also click Start, Run and in the box enter:

cmd

Click OK to open a Command Prompt window and enter the following command (assuming XP is installed on your C drive)

chkdsk  c:  /r

This disk checking can take a long time (perhaps several to many hours) depending on the size of the volume, the amount of data on the volume and what the disk checking finds to do.

Let chkdsk finish and correct any problems it might find. 


Depending on the the speed of your system, the size of the volume, the amount of data on the volume and what chkdsk finds to do, it may take a long time for chkdsk with error correction to complete (several to many hours) or it may appear to be 'stuck'.  Be patient.  If the HDD light is still flashing, chkdsk is doing something so don't interrupt it.  It will finish eventually one way or the other.  Keep an eye on the percentage amount to be sure it is still making progress.  It may even appear to go backwards sometimes.


You may have to run the chkdsk  /r  it more than once.


When the chkdsk runs clean, remove the CD and restart your system.






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Last updated February 13, 2024 Views 3,412 Applies to: