If You See a Security Warning

Click the Internet Explorer information bar and select Allow Blocked Content. Then click Show to display the navigation column.

The SMART Board software Help Center will work correctly for the rest of your Help Center session.

Alternatively, you can permanently fix the problem by allowing active content to run on your computer.

Background Information

Windows XP Service Pack 2 (SP2) contains new security features that affect SMART Board software Help Center and the Helps included in many other applications.

By default, Windows XP SP2 blocks the use of frames in HTML files as a security precaution, even if these HTML files are stored on your computer, as they are with the SMART Board software Help.

The warnings that may appear when you open SMART Board software Help don't apply, because the Help doesn't access the Internet, even though it opens in a browser. This includes any warnings you may see about sending information over an unencrypted connection when you try to search the Help.

For additional information concerning the security changes in Windows XP SP2, see the Windows XP SP2 ReadMe file, or visit the Microsoft Knowledge Base.