A Fear Free Approach
to Veterinary Medicine
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Manage your pets' care, get in touch with us, and a lot more!
Personalized Vet Care
We offer highly personalized physical and emotional veterinary health care, adapted to you and your pet’s needs and lifestyle.
The Less Stress Visit
Our owner, Dr. Jenny Bennett is Fear Free Certified and our hospital operates on Fear Free principles. Contact us to chat about our Fear Free approach to veterinary medicine.
Community-Based
We love Durham and our neighbors here in Golden Belt! We proudly participate in community events and our staff receives paid time off to volunteer in the community. Look for us out and about.
— Charles Loeser, October, 2021A friend recommended a different vet in the area, but they didn't have availability for over a month, so I took my dog, Helen, to Urban Tails, who was able to get her in quickly. The plan was to use Urban Tails as a holdover until I could get in at the other vet, but I quickly realized I should use Urban Tails as Helen's primary vet. The office was clean, the receptionist was friendly, and we got into a patient room quickly. The vet techs saw us right away, and without even a thought sat on the floor to make my nervous dog comfortable. Dr. Bennett, too, sat on the floor with my dog for the whole exam. Everyone was kind and knowledgeable, not to mention cost-sensitive (recommending generic medications, not recommending unnecessary tests and labs, etc.). Highly recommend all around.